About
Sydney AI agency built for Australian trades and real estate.
Atelier Labs is a Sydney-based AI agency that builds AI receptionist and business automation agents for Australian trades and real estate businesses. We focus on these verticals because the integration requirements, urgency patterns, and customer communication standards demand specialised tooling, not generic AI.
Our focus
Two verticals. Done properly.
The challenges facing Australian trades and real estate businesses are specific: calls going to voicemail while you're on the tools or at an inspection, quotes that go cold because nobody followed up, and hundreds of past customers sitting untouched in the database.
We built two agents that address these problems directly. They integrate with your job management or CRM software, train on your business's tone and services, and handle the customer lifecycle from first call to repeat business.
How we operate
Compliance-first. Locally hosted. Fully integrated.
Compliance‑aware
Every client communication and review workflow is designed around Australian Consumer Law and the Privacy Act from the outset — not retrofitted.
Australian‑hosted
Business data stays in Australia. No offshore call routing, no overseas data storage, no exceptions.
Software‑integrated
Direct integration with ServiceM8, simPRO, Rex CRM, Domain, Xero, and more. Jobs and enquiries sync in real time — no manual entry.
Founder
Daryl Chua
Founder, Atelier Labs · Sydney, Australia
Before starting Atelier Labs, I saw the same problem across every trades and real estate business I worked with: capable operators losing revenue to missed calls, quotes that went cold, and customer databases nobody had time to work through. The phone rings while you're under a house or at an open inspection — and that lead goes to the competitor who picks up.
With a Computer Science degree and years of experience building software, I saw that the technology to solve these problems exists, but it wasn't built for the way Australian trades and real estate businesses actually operate. ServiceM8, simPRO, Rex, Domain — these are the platforms that run your business. The agents needed to work with them natively. So I built them.
Every business we work with gets a direct line to me during onboarding. I'm invested in making sure the agents work in your environment, with your team, from week one.
Ready to stop missing calls?
From $997 setup. No lock‑in contracts. Cancel anytime.